Roobet Privacy Policy

At Roobet, we respect your privacy and are committed to protecting the personal data you share with us when you play, deposit, withdraw, or interact with any part of our platform. This Roobet Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your data when you use our online casino, our sportsbook, or any related services offered under the Roobet brand. By creating an account, completing Roobet register steps, or using Roobet login credentials, you agree to the practices described below.

Roobet is operated by Raw Entertainment B.V., registered in Curaçao (reg. 157205, Korporaalweg 10), and licensed under Curaçao OGL/2024/687/0427. Fiat transactions are processed by Raw Entertainment Ltd, a Cyprus-registered company (HE421735). References to "we," "us," and "our" throughout this policy refer to these entities acting together as the operator of Roobet.

Information We Collect

We collect personal and technical data whenever you use our services, including when you access Roobet casino, our roobet app, or roobet live casino features. We gather this information directly from you, automatically through your device, and occasionally from trusted third parties such as payment processors or identity verification providers.

• We collect your name, email address, date of birth, and country of residence during Roobet register.
• We record deposit and withdrawal details, including cryptocurrency wallet addresses and fiat payment information used for Roobet deposit and Roobet withdrawal transactions.
• We track your gameplay activity across slots, live dealer tables, Roobet Originals, and sportsbook markets to personalize your experience.
• We store communication records when you contact our support team via LiveChat or email.
• We collect device, browser, and IP address information whenever you access our roobet online casino through desktop or mobile.

How We Use Your Information

We use your data to operate, maintain, and improve Roobet casino services. We rely on this information to process transactions, verify your identity, prevent fraud, and comply with our licensing obligations under Curaçao OGL/2024/687/0427.

• We use your data to manage your account, including Roobet login access and security verification.
• We use transaction data to process crypto and fiat deposits, apply applicable fees, and complete withdrawals within our standard 1–5 day cashout window.
• We analyze gameplay data to tailor promotions, including Roobet bonus offers, RooSpins, Rain events, and our loyalty rakeback system.
• We use contact information to send you updates about a Roobet promo code, Roobet no deposit bonus offers, or changes to our terms.
• We use aggregated data to improve game performance, our sportsbook markets, and the overall roobet online gambling experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize returning players, remember your preferences, and keep you securely logged into your Roobet casino login session. Cookies also help us understand how visitors interact with our roobet slots, live tables, and promotional pages, allowing us to refine our offering. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality, including access to a promo code roobet feature or personalized bonus roobet notifications.

Sharing Your Information

We do not sell your personal data. However, we may share information with carefully selected third parties to operate our crypto casino Roobet platform effectively.

• We share data with payment providers such as Skrill, AstroPay, Interac, Pix, WebPayPlus, and UPI to process deposits and withdrawals.
• We share information with blockchain networks when processing BTC, ETH, USDT, USDC, SOL, SUI, BNB, XRP, TRX, LTC, or DOGE transactions.
• We share data with game providers, including Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City, and other studios, solely to deliver game functionality and fair-play verification.
• We share information with regulatory authorities when required under our Curaçao license or applicable law.
• We may share data with third-party offerwall partners such as Offertoro and Lootably in connection with our Free Play feature.

Data Security

We implement industry-standard security measures to protect your personal and financial information. Encryption, secure servers, and restricted internal access help safeguard your data whether you're placing a bet, claiming a Roobet bonus code offer, or managing your Iron Pouch balance. While we take every reasonable precaution, no online system can guarantee absolute security, and we encourage you to use strong passwords and enable available account protections.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet legal, tax, and regulatory obligations. Accounts inactive for six uninterrupted months without a login may be classified as dormant, though we retain associated records in accordance with our compliance duties. If you request account closure, we will retain only the data necessary for legal purposes.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to honoring these wherever applicable.

• You can request access to the personal data we hold about you.
• You can request correction of inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention requirements.
• You can withdraw consent for marketing communications, including promotional emails about a roobet best promo code or new bonus offers.
• You can contact our support team to exercise any of these rights at any time.

Restricted Territories and Eligibility

We do not knowingly collect data from or provide services to individuals located in restricted territories, including but not limited to Australia, the United States, the United Kingdom, the Netherlands, Cyprus, Iran, and other listed jurisdictions. We require all players to confirm they are of legal gambling age and eligible to use our roobet online casino under their local laws before completing Roobet register.

International Data Transfers

Because we serve players internationally, your data may be transferred to and processed in countries outside your country of residence, including Curaçao and Cyprus, where our corporate entities are based. We take appropriate steps to ensure such transfers comply with applicable data protection standards.

Changes to This Policy

We may update this Roobet Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of Roobet casino, our roobet app, or any related service after changes take effect constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this policy or how we handle your data, please reach out to our support team. You can email us at support@roobet.com for general inquiries or CS@roobet.com for complaints. Our LiveChat is available 24/7 to assist you with privacy-related questions, account access, or concerns about your Roobet login and personal information.